Sucuri Backups require configuration through FTP, SFTP, FTPS, or SFTP Private Key to establish a connection with your hosting account.
Important: If you migrate to a new hosting provider or server, you must reconfigure your backup settings.
- Sign in to your Sucuri Account.
- Locate the Backups column and click the icon for the website you wish to configure.
- Click the More menu in the upper-right corner (located above Backup Now), then select Settings.
- Configure the following options:
- Schedule: Select your preferred backup frequency—monthly, weekly, daily, hourly, or every 6 hours. Click Save Settings when finished.
- Content: Specify any directories (files) or tables (database) to exclude from backups.
- Storage Region: Select whether backups should be stored in United States or European data centers.
- Private Key: For cPanel servers, you can configure SSH (Secure Shell) private key authentication instead of FTP or SFTP. See Configure backups with an SFTP private key for detailed instructions.
- SFTP/FTP: Enter your server connection credentials in this section.
- Database: Input your database credentials from your configuration file.
- After completing your configuration, click Backups (Domain) in the upper left corner.
- Click Backup Now, provide a name or label for this backup, and select Continue.
- Your initial backup typically completes within minutes, though larger websites may require one to two hours. An active progress bar with a percentage indicates the backup is still processing.
- Feel free to navigate away and return later to verify completion. Until the new backup finishes, previous backup results will remain displayed.
- Confirm you’re viewing the correct backup by checking the backup name on the dashboard.
- Select View Backup Content, then click the database and file icons to review what was backed up.
- If files or database data are absent from the backup, an error has occurred. Double-check that your FTP and database credentials are accurate. For sites with redirects causing database backup failures, see Fix backup redirect error.
For assistance with backup configuration, submit a support ticket and securely provide your login credentials.
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