Affiliate Program

Affiliate Hub

Since 2009, our globally-distributed team has ceaselessly innovated with one goal in mind – to make websites safer and faster in a world of emerging threats.

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Website Firewall

You made the right choice by trying out our Sucuri Firewall on your website. The Sucuri Firewall is a cloud-based protective layer, very easy to enable and does not require any changes or anything installed on your server. With a simple DNS change...

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Troubleshooting

“Failed – Network Error” when Downloading Files Backend Timeout Message Bypassing the WAF for Testing Comments/XMLRPC Blocked Domain Not Configured Facebook Unable to Get Page Details Fixing PrestaShop Session Cache Issue FTP/SFTP/SSH, Mail...

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vBulletin Customizations

If you use vBulletin and you are unable to login to your forum even with the correct credentials and you end up getting: You have used up your failed login quota! Please wait 15 minutes before trying again. The solution is simple. This happens...

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Malware Scanning

The Malware Scanner is one of the most relevant tools integrated into the Sucuri WordPress plugin. This free tool, powered by Sucuri SiteCheck, scans your website for: Malware Blacklist Status Website Errors Out-of-Date Software Malware Detection...

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Multisite and Subdomains

This is how our plugin works with WordPress subdomains and multisite. Subdomains with unique installations This is when multiple subdomains are created and there is a unique installation of WordPress on each site. In cases like this, each subdomain...

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Installation and Activation

Installing the plugin is easy, just follow these steps: Access the WordPress repository by going to Plugins -> Add New on the left side of the dashboard. Search for Sucuri in the repository. Click Activate Generate your API Key If the website and...

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Plugin Support

Support for Premium Clients If you are a Sucuri client and need help with the Sucuri WordPress plugin, you can open a support ticket here. Support for Plugin-only Clients If you do not have a paid subscription with Sucuri, you can get help with the...

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How do I open an Account Administration support ticket?

How do I open an Account Administration support ticket? On the top bar to the right, you’ll see Support. This will take you to the Support Home dashboard. Click on the Green “+” sign, and select New Support Ticket. You will then select the Account...

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Clearing Cache

There are a few simple ways you can clear the Sucuri Firewall cache. Clear Cache – Global To clear all page and file cache at once, simply go to Performance -> Clear Cache – Global in Sucuri Firewall’s settings. Then click the...

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