Since 2009, our globally-distributed team has ceaselessly innovated with one goal in mind – to make websites safer and faster in a world of emerging threats.
You made the right choice by trying out our Sucuri Firewall on your website. The Sucuri Firewall is a cloud-based protective layer, very easy to enable and does not require any changes or anything installed on your server. With a simple DNS change...
“Failed – Network Error” when Downloading Files Backend Timeout Message Bypassing the WAF for Testing Comments/XMLRPC Blocked Domain Not Configured Facebook Unable to Get Page Details Fixing PrestaShop Session Cache Issue FTP/SFTP/SSH, Mail...
If you use vBulletin and you are unable to login to your forum even with the correct credentials and you end up getting: You have used up your failed login quota! Please wait 15 minutes before trying again. The solution is simple. This happens...
The Malware Scanner is one of the most relevant tools integrated into the Sucuri WordPress plugin. This free tool, powered by Sucuri SiteCheck, scans your website for: Malware Blacklist Status Website Errors Out-of-Date Software Malware Detection...
This is how our plugin works with WordPress subdomains and multisite. Subdomains with unique installations This is when multiple subdomains are created and there is a unique installation of WordPress on each site. In cases like this, each subdomain...
Installing the plugin is easy, just follow these steps: Access the WordPress repository by going to Plugins -> Add New on the left side of the dashboard. Search for Sucuri in the repository. Click Activate Generate your API Key If the website and...
Support for Premium Clients If you are a Sucuri client and need help with the Sucuri WordPress plugin, you can open a support ticket here. Support for Plugin-only Clients If you do not have a paid subscription with Sucuri, you can get help with the...
How do I open an Account Administration support ticket? On the top bar to the right, you’ll see Support. This will take you to the Support Home dashboard. Click on the Green “+” sign, and select New Support Ticket. You will then select the Account...
There are a few simple ways you can clear the Sucuri Firewall cache. Clear Cache – Global To clear all page and file cache at once, simply go to Performance -> Clear Cache – Global in Sucuri Firewall’s settings. Then click the...