If you use vBulletin and you are unable to login to your forum even with the correct credentials and you end up getting: You have used up your failed login quota! Please wait 15 minutes before trying again. The solution is simple. This happens...
When trying to whitelist an IP address you might get the following error message: This means the IP address you are trying to whitelist is either a local IP address (10.0.0.0/8, 172.16.0.0/12 or 192.168.0.0/16) OR was typed incorrectly. You can only...
When an application malfunctions, crashes, or delays, you may see the following message: As the image describes, Sucuri WAF cannot get a response from the site’s hosting server. To resolve this issue, carefully read each of the following...
One great feature of the Sucuri Firewall is its caching. You not only get protection but also speed optimization due to our high performance caching. This will make your site rank better, helping your SEO. Sucuri offers four caching options. You can...
There are a few simple ways you can clear the Sucuri Firewall cache. Clear Cache – Global To clear all page and file cache at once, simply go to Performance -> Clear Cache – Global in Sucuri Firewall’s settings. Then click the...
Caching is one of the most important techniques available to speed your website and save resources. However, sometimes you don’t want to see cached versions of your website, mainly during updating, developing, maintenance and troubleshooting...
How do I open an Account Administration support ticket? On the top bar to the right, you’ll see Support. This will take you to the Support Home dashboard. Click on the Green “+” sign, and select New Support Ticket. You will then select the Account...
Support for Premium Clients If you are a Sucuri client and need help with the Sucuri WordPress plugin, you can open a support ticket here. Support for Plugin-only Clients If you do not have a paid subscription with Sucuri, you can get help with the...
Installing the plugin is easy, just follow these steps: Access the WordPress repository by going to Plugins -> Add New on the left side of the dashboard. Search for Sucuri in the repository. Click Activate Generate your API Key If the website and...
This is how our plugin works with WordPress subdomains and multisite. Subdomains with unique installations This is when multiple subdomains are created and there is a unique installation of WordPress on each site. In cases like this, each subdomain...