Archive: Knowledge Base

Server Side Scan Files

The server-side scan is an extension to our remote malware/blacklist scan and it runs once per day. Enabling it is very easy, just follow these steps. Server Side Scan File The Sucuri scan file must be located in your root web directory. Once...

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Configuring Server Side Scans

Enabling server side scanning is very simple. Just follow these steps: Once you log in to your Sucuri account if you haven’t already added your site to the dashboard click here to get started. If your site has already been added click on the tile...

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Clearing Security Warnings

If you have warnings on the Server Side Scanner flagging malware but you are certain the files are not infected, click on “Whitelist Path” next to the infected file. Please keep in mind that adding a file to the allow list does not remove the file...

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Manually Upload Server Side Scanner

If you have issues configuring the Server Side Scanner, you can download your scan verification file from the dashboard and upload it to your site. Log into your Sucuri account. Click on your site, and navigate to Settings>Server Side Scanner...

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Adding and Removing Monitored Sites

Adding Sites Adding sites to your monitoring is very easy! Simply log in to your Sucuri account and enter your website’s URL here: Click on “add website” and that’s it! You can also add more than one site at once by adding the name of the sites, one...

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Monitoring Types and Frequency

After adding sites to monitoring, you can choose which monitoring types you want and the monitoring frequency. To do that, just click on the site you would like to change and then Settings -> Monitoring Types. Simply toggle the On/Off to activate...

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Adding a Trust Seal to WordPress

Let the world know your site is secure by enabling your Sucuri Trust Seal! The seal of trust is provided by Sucuri’s Website AntiVirus product. The monitoring service offers your visitors peace of mind that your website is not infected. This...

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Email Reports

To help you keep track of your website security status and give you an overview of the latest changes, we offer email reports to all of our clients. To enable reports from the monitor dashboard, click on the site name and then Settings -> Email...

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Monitoring FAQ

Here are some FAQ regarding our Monitoring. Why did my site get infected if I have your service? Our regular plans offer malware remediation, meaning we will alert you if we detect anything malicious on your site and we will have access to clean it...

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Scanning API

We offer a very simple to use API that allows you to scan any site at any time and get a result similar to what is provided on our internal malware scanners and SiteCheck. Our Scanning API is a paid plan for access to the API. Please contact...

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