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How do I change my email address?

Our system uses your email address as a unique identifier for your account. If you need to change it to another email, just open a general support ticket in our system, letting us know the new email you’d like to use and we will change it for you.


If you are using our Backups, make sure to download all the backups you want before requesting the email change, as all of your backups will be deleted from our system when email is changed. After that is done, you will then have to reconfigure your backups using your site’s FTP credentials.

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