If you are getting: The Jetpack server was unable to communicate with your site [HTTP 406] That usually means your hosting server has mod_security enabled and it is blocking the access. Contact your hosting support and ask them to disable...
After we’re done cleaning your site, your ticket will be updated and you will receive an email with our clean up report. Here’s a quick example of what you will probably see: CLEARED: Cleared malware from file: ./directory/infected.php. Details: php...
There are a couple reasons why you might see this message. 1) After setting up the domain, it could take up to 20 minutes for all changes to be applied on the Website Firewall clusters. In this case, the **Domain Not Configured** message is...
Although Apple has announced that iTunes Podcasts are now compatible with Let’s Encrypt SSL, if you continue to face issues such as "Can’t read your feed", you have to upgrade to the Professional or Business plan (if your domain is...
In case your website has HTTPS enabled, is loading correctly on most popular browsers, but Safari is returning "Safari could not open the page because the server stopped responding", please unset or ask your hosting provider or web...
If you enabled the Sucuri firewall and VirtueMart is now responding with errors such as the one below, this step can resolve the issue. Subject: PayPal IPN Transaction on your site: Possible fraud Error code 506. Possible fraud. Error with REMOTE IP...
The "Failed – Network Error" error occurs when the file does not download as expected by the browser, because the file size is different from the one previously specified or something happened to the connection during the download...
Cache headers will only be respected when using "Site Caching" or "Disabled" as your Cache Level. In order to analyze the cache headers, a tool called curl will be used. You can also use the Developer Tools of your browser. If...
There are a couple reasons why your iframe is being blocked. 1) Security Headers By default, Sucuri Firewall enables the “Additional Security Headers added to your site” option on the Security tab to add recommended security headers to...
If your site is offline (you are getting a timeout message or it does not open), you can try a few things. Check if it is only you. Go downforeveryoneorjustme.com or uptrends.com and see if it is down for everyone or just you. If the site is down...