Agency & Enterprise

Multiple Host IPs / Backup Host IP

If your website is hosted on multiple servers with more than one public IP address or if your website has a backup IP address in case of technical trouble, you can easily configure the Sucuri Firewall to use these IP addresses in the Sucuri...

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Support for CloudFlare

If you are using CloudFlare (the CDN) and want to add our WAF/Firewall protection to your website, this guide should help you get that configured. There is one known issue you should be aware of before proceeding: Sucuri Firewall (D)DoS Protection...

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Working with Shopify

Configuring the Sucuri Firewall to work with Shopify is easy but requires a few extra steps. 1) If you didn’t set up your own domain with Shopify, follow “Setting up your existing domain” article from Shopify’s help center...

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Support for Ezoic

If you are using Ezoic (an artificial intelligence platform for publishers) and want to add our Website Firewall protection to your website, this guide will help you get that configured. 1) Enable the CDN Support option on the Sucuri Firewall...

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Brotli Support

If your hosting provider has Brotli compression enabled, the Sucuri Firewall will automatically respect the Accept-Encoding headers.

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Clearing Cache

There are a few simple ways you can clear the Sucuri Firewall cache. Clear Cache – Global To clear all page and file cache at once, simply go to Performance -> Clear Cache – Global in Sucuri Firewall’s settings. Then click the...

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Do you sell to my country?

US Treasury Embargo Restrictions In accordance with the sanctions programs administered by the U.S. Department of the Treasury, Sucuri is prohibited from doing business with anyone from certain countries or with Specially Designated Nationals (SDNs)...

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How do I open an Account Administration support ticket?

How do I open an Account Administration support ticket? On the top bar to the right, you’ll see Support. This will take you to the Support Home dashboard. Click on the Green “+” sign, and select New Support Ticket. You will then select the Account...

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Multisite and Subdomains

This is how our plugin works with WordPress subdomains and multisite. Subdomains with unique installations This is when multiple subdomains are created and there is a unique installation of WordPress on each site. In cases like this, each subdomain...

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Layer 3 DNS Amplification

A Layer 3 DNS Amplification is a type of DDoS attack where the attacker hides the origin of the attack from the targeted site by reflecting the attack off of a third party. It also uses amplification, meaning that the victim receives more byte...

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