Agency & Enterprise

Country Blocking

Blocking the top three attack countries The majority of website attacks come from specific countries: China, Russia and Turkey. Although we have nothing against those countries, the Sucuri Firewall gives you the option of blocking them from...

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Backend Timeout Message

When an application malfunctions, crashes, or delays, you may see the following message: As the image describes, Sucuri WAF cannot get a response from the site’s hosting server. To resolve this issue, carefully read each of the following...

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IP is not valid

When trying to whitelist an IP address you might get the following error message: This means the IP address you are trying to whitelist is either a local IP address (10.0.0.0/8, 172.16.0.0/12 or 192.168.0.0/16) OR was typed incorrectly. You can only...

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vBulletin Customizations

If you use vBulletin and you are unable to login to your forum even with the correct credentials and you end up getting: You have used up your failed login quota! Please wait 15 minutes before trying again. The solution is simple. This happens...

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Same IP for All Users

The WAF will be in the middle of the communication between the visitors and the hosting server to be able to filter the malicious requests. Because of that, the connection is modified and the source IP at the network level will be shown as the...

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You are being redirected

The message "You are being redirected" means that your page or website has a bot protection enabled. On login/admin pages, such as wp-login.php, this message will always be displayed, unless the IP address of the visitor is whitelisted. In...

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SSL Mode

The Sucuri Firewall provides two modes for SSL connections: Partial HTTPS and Full HTTPS. They are available on the "HTTPS/SSL" tab of the Firewall dashboard. Partial HTTPS The connection is safe (HTTPS) between your visitor and the...

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Support for KeyCDN

Configuring the Sucuri Firewall to work with KeyCDN is very easy. The first step is to activate the Sucuri firewall as you normally would by following this guide. Don’t forget to set the Behind External CDN to Other here: After you have...

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Multiple Host IPs / Backup Host IP

If your website is hosted on multiple servers with more than one public IP address or if your website has a backup IP address in case of technical trouble, you can easily configure the Sucuri Firewall to use these IP addresses in the Sucuri...

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Support for CloudFlare

If you are using CloudFlare (the CDN) and want to add our WAF/Firewall protection to your website, this guide should help you get that configured. There are two known issues you should be aware of before proceeding: 1) Sucuri Firewall (D)DoS...

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