Malware Removal

• Getting Your Site Clean
  • Are clean ups automatic?
  • Do you save backups?
  • How do I get my site cleaned?
  • Restoring files
  • Will you update my site?
• Delisting Blacklisted Sites
  • How long does it take?
  • How to get off a blacklist?
  • Still blacklisted after clean up
• Malware Removal Request
  • Attaching files to tickets
  • How to get my FTP?
  • Info needed
  • The Cleanup Process
  • Understanding our reports
  • What if I don’t have FTP or SSH?
• After Clean Up
  • Dashboard still says “infected”
  • Site broken
  • Site doesn’t look clean?
  • Site got reinfected
  • Steps to a Safe and Clean Website
  • WordPress Pages and Posts Show 404
• Hosts – FTP Instructions
  • Create FTP on AWS
  • Create FTP on BlueHost
  • Create FTP on GoDaddy
  • Create FTP on HostGator
  • Create FTP on InMotion
  • Create FTP on MediaTemple
  • Create FTP on Network Solutions
  • Create FTP on RackSpace
  • Create FTP on SiteGround
  • Create FTP on SoftLayer
• Troubleshooting
  • PHP Error: Error establishing a database connection