Malware Removal

How do I find my FTP information?

In order for us to clean your site, we need FTP or SSH access to your hosting account. By providing this, we are able to evaluate and scan every file in your site. This information can be found in cPanel or in your hosting company’s dashboard. Since...

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Brute Force

Brute force attacks occur when a bad actor attempts a large amount of combinations on a target. These attacks frequently involve multiple attempts on account passwords with the hopes that one of them will be valid. It’s a bit like trying all of the...

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Attacks

Articles Distributed Denial of Service Attacks Layer 3 DNS Amplification Layer 7 HTTP Flood – Cache Bypass Layer 7 HTTP Flood Attack Brute Force Directory Guessing Brute Force Attacks Password Guessing Brute Force Attacks Was this article helpful...

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Definitions

Articles Attacks Distributed Denial of Service Attacks Layer 3 DNS Amplification Layer 7 HTTP Flood – Cache Bypass Layer 7 HTTP Flood Attack Brute Force Directory Guessing Brute Force Attacks Password Guessing Brute Force Attacks Was this article...

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Hosts – FTP Instructions

In order for us to clean your site, we need FTP or SSH access to your hosting account. By providing this, we are able to evaluate and scan every file in your site. This information can be found in cPanel or in your hosting...

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After Clean Up

Yes, going through a website hack, removing malware and threats from your website and having to deal with the repercussions of it all can be taxing, for you and your website, your users assets and traffic performance, but to prevent and protect...

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Malware Removal Request

Articles In this section you will find all you need to know about the support ticket submission process for Malware Removal. Keep in mind that at the time of a Malware Removal request, the more information you can provide the faster the cleanup...

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Delisting Blacklisted Sites

Sites are blocklisted when authorities — such as Google, Bing, Norton Safe Web, McAfee SiteAdvisor, etc. — find irregularities on a website that they believe to be malware. Malware can come in many forms: trojan horses, phishing schemes, pharma...

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Getting Your Site Clean

Articles

Are clean ups automatic?

Do you save backups?

How do I get my site cleaned?

Restoring files

Will you update my site?

The cleanup process for your website

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Malware Encyclopedia

Malware (Malicious Software) is a generic term used to refer to various forms of hostile or intrusive software. This includes viruses, backdoors, rootkits, adware, spamware and many other type of unwanted software. This encyclopedia is focused on...

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