When an application malfunctions, crashes, or delays, you may see the following message: As the image describes, Sucuri WAF cannot get a response from the site’s hosting server. To resolve this issue, carefully read each of the following...
When trying to whitelist an IP address you might get the following error message: This means the IP address you are trying to whitelist is either a local IP address (10.0.0.0/8, 172.16.0.0/12 or 192.168.0.0/16) OR was typed incorrectly. You can only...
If you use vBulletin and you are unable to login to your forum even with the correct credentials and you end up getting: You have used up your failed login quota! Please wait 15 minutes before trying again. The solution is simple. This happens...
The WAF will be in the middle of the communication between the visitors and the hosting server to be able to filter the malicious requests. Because of that, the connection is modified and the source IP at the network level will be shown as the...
The message "You are being redirected" means that your page or website has a bot protection enabled. On login/admin pages, such as wp-login.php, this message will always be displayed, unless the IP address of the visitor is whitelisted. In...
Configuring the Sucuri Firewall to work with KeyCDN is very easy. The first step is to activate the Sucuri firewall as you normally would by following this guide. Don’t forget to set the Behind External CDN to Other here: After you have...
If your website is hosted on multiple servers with more than one public IP address or if your website has a backup IP address in case of technical trouble, you can easily configure the Sucuri Firewall to use these IP addresses in the Sucuri...
If you are using CloudFlare (the CDN) and want to add our WAF/Firewall protection to your website, this guide should help you get that configured. There is one known issue you should be aware of before proceeding: Sucuri Firewall (D)DoS Protection...
Configuring the Sucuri Firewall to work with Shopify is easy but requires a few extra steps. 1) If you didn’t set up your own domain with Shopify, follow “Setting up your existing domain” article from Shopify’s help center...