Website Firewall

Fixing PrestaShop Session Cache Issue

As explained in "Session Cookies" of the Troubleshoot Cache Issues article, you must set the Cache Level to "Site Caching" and add the following code to your .htaccess file: # BEGIN Prevent Session Cookie Cache <ifModule...

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Server Errors Alerts

Here’s a quick explanation on what some of our server alerts and errors mean. 403 error The 403 error is the ‘Forbidden’ error. It’s triggered when website or file settings have been configured with permissions above what users or the scanner...

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Uptime Monitor Alerts

Uptime monitoring is a service that checks if a website is online. It will send you an alert if your website is “down” and then an additional alert when the website is back “up.” How does Uptime monitoring work? Two randomly...

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DNS Change Notifications

The Sucuri DNS monitoring option will check for changes in your nameservers, the IP address of your website, and your MX records. It’s rare for your DNS records to change, but if they do, we will notify you.. It’s important to understand that...

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Enabling Slack Alerts

The first step in sending Sucuri monitoring alerts to Slack is to get your Slack webhook: Slack Incoming Webhooks Choose your Slack channel. Click Add Incoming WebHooks integration Copy your Slack webhook. Paste your Slack webhook into your Sucuri...

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Enabling SMS Alerts

Enabling SMS alerts means a text message will be sent to your mobile phone with monitoring status alerts. Enabling SMS alerts: Click on the drop-down menu next to the account avatar in the upper, right-hand corner of the dashboard. Click Global...

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Enabling RSS Alerts

Enabling RSS alerts means you will receive Sucuri alerts in your favorite RSS feed reader. Enable RSS alerts: Click on the drop-down menu next to the account avatar in the upper, right hand corner of the dashboard. Click Global Alerts and then RSS...

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Enabling Email Alerts

Email alerts are enabled by default for the account holder email address. You can add additional email addresses to alerts: 1 . Click on the drop down menu next to the picture icon on the upper right hand corner of the dashboard. 2. Click on Global...

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PHP Error: Error establishing a database connection

Description: This error typically happens when your database password was modified and you haven’t updated your PHP scripts with the new password. It could also be that your database server is down and you’ll need to contact your hosting...

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cPanel Outdated Warnings

One of the most common causes of website compromises and malware attacks are due to outdated and vulnerable software. cPanel is one of the most important pieces of software you have running your site, since it allows you to manage and access the...

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